The map below depicts the most recent cities in the United States where Breezeline users have reported problems and outages. If you are experiencing problems with Breezeline, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Breezeline users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Breezeline:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Breezeline?
1.98 out of 5 10,795 ratings
Thank you!
Advertisem*nt
Breezeline (formerly Atlantic Broadband) offers TV, broadband internet and phone service to individuals and businesses. Breezeline operates in Florida, Maryland/Delaware, South Carolina and Central Pennsylvania.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 72 |
| Cleveland, OH | 61 |
| Washington, D.C., DC | 40 |
| Pittsburgh, PA | 34 |
| Brooklyn, NY | 31 |
| Atlanta, GA | 29 |
| Boston, MA | 18 |
| New York City, NY | 17 |
| Miami, FL | 17 |
| Akron, OH | 14 |
| Philadelphia, PA | 11 |
| Aiken, SC | 11 |
| Detroit, MI | 11 |
| Cincinnati, OH | 11 |
| Richmond, VA | 10 |
| Dayton, OH | 10 |
| Orlando, FL | 10 |
| Altoona, PA | 10 |
| Westlake, OH | 8 |
| Lansing, MI | 8 |
| Sanford, ME | 7 |
| Bradford, PA | 7 |
| New Castle, DE | 7 |
| Avon Lake, OH | 7 |
| Cumberland, MD | 7 |
| Chicago, IL | 6 |
| Hilliard, OH | 5 |
| Fairfax, VA | 5 |
| Ashburn, VA | 5 |
| Strongsville, OH | 5 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Breezeline Issues Reports
Latest outage, problems and issue reports in social media:
Chile, Diagon Alley got a TJ Maxx (@missbrimo) reported This transition from wow to @breezeline has been horrible. I've been without service all day and can't get a customer service person on the line
- Asif Dowla (@audowla) reported
@breezeline We lost all services three times today. The previous company used to have a recording at the outset about general service disruption in an area. Why don't you do the same instead of talking to a machine and being told about long wait to talk to an agent?
- Hark Henry The H-duble (@mstaj_hark) reported
We are officially leaving @breezeline the customer service is horrible. they dont honor the contract from @WOW_WAY follow my advise and leave them to. they have no idea whats going on. hold times are way too long and no call backs as promised.
- David Sherman (@davidhsherman13) reported
@breezeline I am still trying to get my ipad to work. I could never wowway to work either.
- brian (@icreategas) reported
@breezeline @DGloeckler Yes post up a check online bullsh*t under the comment still the same problems!
- Zach Gallegos (@ZachGalapagos) reported
@breezeline formally know as Atlantic Broadband....is by far the worst internet service ever! I sure love spending $80 a month for slow connection
- Mariann (@mariann72) reported
@breezeline what if you announce here when you are experiencing problems? It’s Friday 7:30pm EST and I’m still trying to end my workday (which should happen 2:30h ago) because your internet service sucks.
- Asif Dowla (@audowla) reported
@breezeline We have lost all connections: internet, cable, and phone- here at Great Mills, MD. Called the support line and a recording says there is 90 minutes wait. Why don’t you hire more customer service reps. This is second disruption in a week
- The Code Is The Law (@TheCodeIsTheLaw) reported
@HooverRx @breezeline The only resolution presented to me so far has been "We'll send a tech out to see what's wrong, but it will cost $50.00. It's up to the tech whether you get charged the $50.00. Completely unacceptable. You broke it. You fix it.
- King 👑 (@StormLegend17) reported
Of course the internet goes out during the game. @breezeline fix your ****.
- Buckeye Legion (@Buckeye_Legion) reported
@breezeline I did contact you directly. You linked your contact page from your website. Not a lot of help.
- Drew Hohman (@DrewHohman) reported
So @breezeline what does a converted WOW customer got to do to get support around here? Transferred 3 times this morning, still no callback from yesterday. In process of moving so these headaches aren't needed. #breezeline making me look @GetSpectrum
- Lisa Peterson (@buckeyelisa) reported
@breezeline representative 'Indiana' swore she would call me the next day after I sat on hold for 60 then with her for another 45, after they charged me $136.99 for a $60.05 bill. Swore she'd call me next day. She didn't. Chat is down and I don't have 2hrs 2day. Chargeback?
- MLS GAM (@rirwinjr) reported
@breezeline @oshaughnessy @Peej_Jones Are you sure? Seems like that's screenshot says you can't help, stop trying to hide bad customer service in your DMs
- Hoover (@HooverRx) reported
@TheCodeIsTheLaw @breezeline I got a similar response. Next service date is a week away. Strange that @breezeline would consider this acceptable, leaving customers without service. Did they give you a credit to your account for the disruption?
Advertisem*nt
Advertisem*nt
Advertisem*nt
